Downtown Vancouver with the North Shore mountains rising behind it

Vancouver Coastal Health, and what it will and will not fund

Vancouver is served by Vancouver Coastal Health, whose boundary runs from Boundary Road west to UBC. If you have not yet been assessed for publicly funded home support, do that first: call VCH’s home and community care intake. It is income-tested and often cheaper than private care, and if it meets your needs you should use it.

Families usually look at private care for one of four reasons: the assessed hours are fewer than the situation needs, the visit times cannot be committed to, the caregiver changes constantly, or they need care to start this week rather than after an assessment queue.

Plenty of Vancouver families use both. There is no conflict in that, and we will work around a public schedule rather than asking you to choose.

Coming home from VGH or St. Paul’s

Discharges from Vancouver General and St. Paul’s often come with only a couple of days’ notice. That is enough time, if you call as soon as you hear the word “discharge” rather than after.

G.F. Strong discharges are different again: people come home with a rehabilitation programme to continue, and the useful thing we do is support it consistently rather than substitute for it.

Getting around the city

A 9am appointment at VGH can mean leaving Kerrisdale before eight, and HandyDART needs booking well in advance. Unglamorous details like these are most of what makes a care schedule work.

Local knowledge

Ageing in an apartment is a different problem

Many Vancouver seniors live in apartments rather than houses. That changes the practical work: buzzer and fob access, a building manager who needs to know who is coming, laundry two floors down, and no spare room for family to stay in. We sort out access at the assessment rather than leaving a caregiver standing in a lobby.

The city is where people are most likely to be alone

Many people in Vancouver live alone, some with no family in the province. For them, companionship is not an add-on to the care plan: it is what keeps them connected to the world.

Parking is a real scheduling constraint

In the West End, Kitsilano and Mount Pleasant, finding parking can take fifteen minutes. We plan schedules with that in mind, so it does not come out of a visit.

What we do in Vancouver

Talk to someone who knows Vancouver

A free assessment at home, usually within a few days. We will look at the stairs, the bathroom and the route to the front door, not just fill in a form.