A care aide and a client laughing together in a bright room

The visit is not the point

The point is what the visit makes possible: getting out of the house, eating a proper lunch because someone is eating it with you, walking to the corner because there is a reason to. Companionship visits are the least clinical thing we do and often the most consequential.

We match on personality, not just availability

A caregiver who is warm, patient and completely uninterested in the things your father has cared about for fifty years is the wrong caregiver, however good their references.

We ask about the person, not only the tasks: what they did for a living, what they read, whether they want the radio on, whether they would rather be left to nap. When a match is not working we change it, and we would much rather you tell us early than be polite about it.

Notice, then tell someone

A companion who sees a person weekly is often the first to know that something has shifted: the flat that has become untidy, the confusion about a day of the week, the new bruise nobody mentioned.

Those observations are recorded at the visit and reviewed by our office, and family members with permission see them in our app.

Worth reading first

Related services

Talk to a care coordinator

A fifteen-minute call, no charge and no obligation.