Transport & appointments

The appointment is the easy part

Most of the value here is not the drive. It is that somebody was in the room, wrote down what the specialist said, remembered to ask the question that mattered, and told the family afterwards.

A great deal of care goes wrong in the gap between what a clinician said and what a worried person remembered an hour later.

How the driving works

Transport is arranged before the first journey: whose car, and the insurance and licence checks that go with it. We do not improvise it on the day.

Also worth knowing

• HandyDART: TransLink’s door-to-door shared service for people who cannot use conventional transit. It requires registration and advance booking, and it is far cheaper than us.
• BC Bus Pass: a low-cost annual transit pass for eligible seniors and people receiving disability assistance.
• Cancer care travel: BC Cancer and the Canadian Cancer Society run volunteer driver and travel-assistance programmes for treatment appointments.

If one of those works for you, use it. We are the right answer when you need someone with you, not just a ride.