Point Atkinson Lighthouse above the rocks of Lighthouse Park

Vancouver Coastal Health, North Shore

West Vancouver is Vancouver Coastal Health. Its North Shore home and community care team arranges publicly funded home support after an assessment, for West Vancouver and North Vancouver alike. Start there: it is income-tested, and if it meets the need it costs less than we do. Where the assessed hours or the schedule do not cover the situation, that is where we fit.

See our costs and funding guide for the other ways families pay.

Coming home from Lions Gate

Lions Gate Hospital in North Vancouver serves the whole North Shore, and most West Vancouver discharges come from there. Specialist care often means Vancouver General, across the bridge. Our hospital to home service covers the first weeks back, including getting to follow-up appointments.

Horseshoe Bay, Caulfeild and the west end

The western end of the district is a long drive from most of the region. We build that drive into the schedule, and we will tell you plainly which visit times we can reliably cover at your address.

Local knowledge

A big house, lived in by one person

Many families call us about a parent who still lives in the multi-level family home, with the bedroom upstairs and the laundry downstairs. We look at how the house is actually used day to day, and plan care around the floors and stairs that matter, not the whole building.

Up the hill, the weather is different

Snow and ice come sooner and stay longer in the British Properties, Chartwell and the upper streets than they do on Marine Drive. We plan winter visits in advance, and agree early which ones are essential if the roads go.

The bridge and the highway set the clock

Most of West Vancouver is reached over the Lions Gate or along the Upper Levels, and either can add a long delay. Wherever we can, we match West Vancouver clients with caregivers who live on the North Shore.

What we do in West Vancouver

Talk to someone who knows West Vancouver

A free assessment at home, usually within a few days. We will look at the stairs, the bathroom and the route to the front door, not just fill in a form.