Talk to a coordinator 604-388-8730 Book for December
Request an assessment for December 604-388-8730 Clients & families: use our app

We built this around the reasons care aides leave

Predictable schedules, regular clients, someone to call when something goes wrong, and no paperwork after the shift. That is what we have built the job around.

We are not taking applications right now. Check back later.

See the roles

Schedules published two weeks ahead.

Paperwork happens on your phone, at the door. See the app caregivers use.

A care aide and a client laughing together in a bright room

What you can expect from us

If we fall short on any of these, tell us.

  • Your schedule, two weeks ahead

    Published a fortnight out and not casually changed. We would rather commit to fewer hours and keep them than overpromise and rearrange your week at short notice.

  • Mostly the same clients, not a fresh list every week

    Most of your schedule is regular clients, so you get to know how someone takes their tea and what a bad day looks like for them.

  • Someone to call, day or night

    A coordinator is on call 24 hours a day if something comes up at an address.

  • Paid travel between clients

    Paid travel time between clients, and kilometres paid when you drive between clients or drive a client. Your trip to your first visit and home from your last is not paid.

  • Checked on when you work alone

    Wellbeing checks at the start and end of every visit, more often where a home’s risk calls for it, and a follow-up if you miss one. Known risks at an address reach you before you arrive.

  • No paperwork at the kitchen table

    You record tasks on your phone as you go, and it works with no signal.

  • A warning before anything lapses

    Your registrations and certificates are tracked in one place, with a warning well before anything expires.

  • You are told what is going on

    A care plan change, a new risk at an address, a client back from hospital: you hear it from us before you arrive.

The roles

Applications are closed for now. This is the work, for when they reopen.

  • Community Health Worker / Care Aide

    Full-time or part-time

    The core role. Personal care, home support and companionship in clients' own homes across Metro Vancouver.

    • Coquitlam, Vancouver, Burnaby, Richmond, North Vancouver, West Vancouver, Surrey, Port Moody, Port Coquitlam, New Westminster
    • Full-time or part-time

  • Care Coordinator

    Full-time

    Scheduling and care management in one role: the person who holds the plan, the roster and the relationships together.

    • Coquitlam
    • Full-time

Our hiring process, with the timings

Nobody should be left wondering whether they were rejected. If we go quiet for longer than this says, chase us.

  1. Apply

    A short form: who you are, where you can work, what you hold. Under five minutes, and no cover letter.

  2. A phone call

    Fifteen minutes about the work you want, the hours you can commit to, and what you are looking for. Ask us anything.

  3. Meet in person

    A conversation about how you would handle real situations, not a quiz. We will walk you through the app and what a visit actually looks like.

  4. Checks and verification

    Registry registration, Criminal Records Review Program check, first aid, references. We verify with the issuing body rather than accepting a photocopy.

  5. Getting started

    A walkthrough of the app and how we work, before your first visits.

What people ask us before applying

Do I need to be on the BC Care Aide Registry to apply?

To work as a care aide, yes: it is our standard for every client, publicly funded or not. If you have completed a recognised Health Care Assistant program and simply have not registered yet, apply anyway and we will walk you through it. If you are internationally educated, the Registry has a competency assessment pathway, and we can point you at it.

How far ahead will I know my schedule?

Schedules are published two weeks ahead, and we do not casually change them. We would rather offer fewer hours and keep them than promise a full week and deliver half.

How much paperwork is there?

Very little, and none of it at home. You record tasks on your phone as you go, and it works with no signal.

I will be working alone in people's homes. How is that handled?

We follow a written WorkSafeBC working-alone procedure. Every visit starts and ends with a wellbeing check, homes where the risk calls for it get checks at set times in between, and the office follows up if you miss one. You are told about known risks at an address before you arrive, and anything you report is passed on to everyone assigned there.

Can I apply with no experience?

For care aide roles you need the Health Care Assistant credential and Registry registration, which is the province's standard. If you are partway through a programme, tell us where you are up to; we would rather know you early than meet you after someone else has hired you.